Refund Policy

At House of Reset, we are committed to delivering high-quality, tailored services.

Due to the nature of our work, the following refund policy applies:

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1. Deposits

   •    All deposits are non-refundable
   •    Deposits may be transferred to a future booking where sufficient notice is provided

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2. Cancellations

   •    Cancellations made with less than 48 hours’ notice are not eligible for a refund
   •    Late cancellations may incur a fee

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3. Completed Services

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Once a service has been delivered, refunds are not provided.

If you have concerns, we encourage you to contact us promptly so we can address them.

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4. Change of Mind

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We do not offer refunds for change of mind after a booking has been confirmed.

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5. Exceptional Circumstances

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We may, at our discretion, offer rescheduling or partial credit in exceptional circumstances.